What do I do if I can't remember the answer to my Minecraft account security questions?

What do I do if I can't remember the answer to my Minecraft account security questions? - Natwest Atm Card

I am trying to change my skin, however its showing me three security questions because it thinks I am on a new computer (even though I've been using this same computer to change my skin for the past two years).

I know the answer to 2 of the questions, but I forgot 1 of them, and I can't change the security questions.

Can someone please help me?



Best Answer

You should try getting support from Mojang itself. It is the only way a problem like this could be fixed because this is the whole purpose of having security questions, as a secondary security for your account. This is the security question section of their FAQ on their website:

https://help.mojang.com/customer/en/portal/articles/797301-account-security-questions




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What do you do if you forgot your Minecraft email and password?

For a Mojang account and have forgotten the email that you log in with, try resetting your password. The reset process will send an email to the address that you have registered, letting you know which address you used. Alternatively, try other email addresses that you own.

How do you change your email for your security questions on Minecraft?

To change the email address on a Mojang account, visit account.mojang.com/me/settings. You can either have instructions sent to your current address or if you don't have access to that email account, you can have it changed by passing a security challenge.

How do I get my Microsoft account back on Minecraft?

The best thing to do is log in on each account you have on https://account.microsoft.com/billing/orders/ scroll down the list, then find Minecraft. Then log in with the account on Windows 10 with that account, and find the game from the store and install it.



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More answers regarding what do I do if I can't remember the answer to my Minecraft account security questions?

Answer 2

You must contact Mojang Support, that's the only way.

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