PS5 - How to request restricted game?

My son got a PS5 for Christmas and I’ve set him up an online account and profile on the console. Everything I’ve read says that to play a game rated older than his age he can request it.

So far, all we’ve tried is Spider-Man Remastered (which is a download from a code that came with Spider-Man: Miles Morales in case that’s relevant).

I can’t see anywhere he can request this game to be un-restricted, and when he tries to launch the game he only gets this message:

The only workaround I’ve found so far is to temporarily disable parental controls from my own profile but that undoes the next time we switch the console on.

How is this supposed to work? I’ve installed and signed into the PlayStation app on my phone so expected him to request it and I would receive some kind of notification or email.

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Quick Answer about "PS5 - How to request restricted game?"

In the child account, go to settings and use the Parental Setting key to temporarily disable Parental Controls.

Still in the child account open the game and actually get as far as starting a new game.

Close the game using the switcher (I did this by switching to Astro's Playroom)

How do I request a restricted game on PS4?

After signing in with your own account, select [Family Management] > [Allowed Games] to allow or not allow the request. The request message will be sent to the email address that you use as your sign-in ID. Your child can't send requests for games they're restricted from playing.

Can you block certain games on PS5?

If your child tries to start a restricted game, the game will be blocked, and a screen appears. From here, your child can send a request for you to make an exception for the game. After they send a request, you, as the family manager, and appointed parents or guardians will receive a notification as well as an email.

How does a child send a game request on PS5?

Should your child wish to play a game of a higher age rating than you usually allow, they should send you a game request from their account. To review this request, head into your own account, go to Settings, Family Management and Parental Controls, then click on your child's account to access the Allowed Games menu.

PS5 HOW TO REMOVE PARENTAL CONTROL! EASY METHOD

Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Pixabay, Tara Winstead, Kelly L, Alex Green