Hearthstone keeps crashing on Lutris on Ubuntu
I just installed Lutris to play Hearthstone on Ubuntu. Battle.net launcher and the game launches, the bar door screen, Hearthstone text, settings and social buttons appear then the game shuts down.
I went through the log file but I cannot extract any further information than something is wrong with Vulkan API.
This is from the logs of the Lutris:
INTEL-MESA: warning: Ivy Bridge Vulkan support is incomplete
[0211/004418.913:ERROR:network_change_notifier_win.cc(156)] WSALookupServiceBegin failed with: 0
INTEL-MESA: warning: Ivy Bridge Vulkan support is incomplete
INTEL-MESA: warning: Ivy Bridge Vulkan support is incomplete
INTEL-MESA: warning: Ivy Bridge Vulkan support is incomplete
info: Game: Battle.net.exe
info: DXVK: d9vk-0.40.1-croakacola-zero
info: Built-in extension providers:
info: Win32 WSI
info: OpenVR
warn: OpenVR: Failed to locate module
info: Enabled instance extensions:
info: VK_KHR_get_physical_device_properties2
info: VK_KHR_surface
info: VK_KHR_win32_surface
INTEL-MESA: warning: Ivy Bridge Vulkan support is incomplete
warn: D3D9: VK_FORMAT_D16_UNORM_S8_UINT -> VK_FORMAT_D24_UNORM_S8_UINT
info: GeForce GT 650M:
info: Driver: 440.59.0
info: Vulkan: 1.1.119
info: Memory Heap[0]:
info: Size: 1024 MiB
info: Flags: 0x1
info: Memory Type[7]: Property Flags = 0x1
info: Memory Type[8]: Property Flags = 0x1
info: Memory Heap[1]:
info: Size: 11927 MiB
info: Flags: 0x0
info: Memory Type[0]: Property Flags = 0x0
info: Memory Type[1]: Property Flags = 0x0
info: Memory Type[2]: Property Flags = 0x0
info: Memory Type[3]: Property Flags = 0x0
info: Memory Type[4]: Property Flags = 0x0
info: Memory Type[5]: Property Flags = 0x0
info: Memory Type[6]: Property Flags = 0x0
info: Memory Type[9]: Property Flags = 0x6
info: Memory Type[10]: Property Flags = 0xe
warn: D3D9: VK_FORMAT_D16_UNORM_S8_UINT -> VK_FORMAT_D24_UNORM_S8_UINT
info: Intel(R) Ivybridge Mobile:
info: Driver: 19.2.8
info: Vulkan: 1.1.102
info: Memory Heap[0]:
info: Size: 1536 MiB
info: Flags: 0x1
info: Memory Type[0]: Property Flags = 0xf
info: Process set as DPI aware
info: Game: Battle.net.exe
info: DXVK: v1.5.4
info: Built-in extension providers:
info: Win32 WSI
info: OpenVR
warn: OpenVR: Failed to locate module
info: Enabled instance extensions:
info: VK_KHR_surface
info: VK_KHR_win32_surface
INTEL-MESA: warning: Ivy Bridge Vulkan support is incomplete
info: GeForce GT 650M:
info: Driver: 440.59.0
info: Vulkan: 1.1.119
info: Memory Heap[0]:
info: Size: 1024 MiB
info: Flags: 0x1
info: Memory Type[7]: Property Flags = 0x1
info: Memory Type[8]: Property Flags = 0x1
info: Memory Heap[1]:
info: Size: 11927 MiB
info: Flags: 0x0
info: Memory Type[0]: Property Flags = 0x0
info: Memory Type[1]: Property Flags = 0x0
info: Memory Type[2]: Property Flags = 0x0
info: Memory Type[3]: Property Flags = 0x0
info: Memory Type[4]: Property Flags = 0x0
info: Memory Type[5]: Property Flags = 0x0
info: Memory Type[6]: Property Flags = 0x0
info: Memory Type[9]: Property Flags = 0x6
info: Memory Type[10]: Property Flags = 0xe
info: Intel(R) Ivybridge Mobile:
info: Driver: 19.2.8
info: Vulkan: 1.1.102
info: Memory Heap[0]:
info: Size: 1536 MiB
info: Flags: 0x1
info: Memory Type[0]: Property Flags = 0xf
info: D3D11CoreCreateDevice: Probing D3D_FEATURE_LEVEL_11_1
info: D3D11CoreCreateDevice: Using feature level D3D_FEATURE_LEVEL_11_1
info: Device properties:
info: Device name: : GeForce GT 650M
info: Driver version : 440.59.0
info: Enabled device extensions:
info: VK_EXT_depth_clip_enable
info: VK_EXT_host_query_reset
info: VK_EXT_shader_demote_to_helper_invocation
info: VK_EXT_transform_feedback
info: VK_EXT_vertex_attribute_divisor
info: VK_KHR_create_renderpass2
info: VK_KHR_depth_stencil_resolve
info: VK_KHR_draw_indirect_count
info: VK_KHR_driver_properties
info: VK_KHR_image_format_list
info: VK_KHR_sampler_mirror_clamp_to_edge
info: VK_KHR_swapchain
info: Device features:
info: robustBufferAccess : 1
info: fullDrawIndexUint32 : 1
info: imageCubeArray : 1
info: independentBlend : 1
info: geometryShader : 1
info: tessellationShader : 1
info: sampleRateShading : 1
info: dualSrcBlend : 1
info: logicOp : 1
info: multiDrawIndirect : 1
info: drawIndirectFirstInstance : 1
info: depthClamp : 1
info: depthBiasClamp : 1
info: fillModeNonSolid : 1
info: depthBounds : 1
info: multiViewport : 1
info: samplerAnisotropy : 1
info: textureCompressionBC : 1
info: occlusionQueryPrecise : 1
info: pipelineStatisticsQuery : 1
info: vertexPipelineStoresAndAtomics : 1
info: fragmentStoresAndAtomics : 1
info: shaderImageGatherExtended : 1
info: shaderStorageImageExtendedFormats : 1
info: shaderStorageImageReadWithoutFormat : 0
info: shaderStorageImageWriteWithoutFormat : 1
info: shaderClipDistance : 1
info: shaderCullDistance : 1
info: shaderFloat64 : 1
info: shaderInt64 : 1
info: variableMultisampleRate : 1
info: VK_EXT_conditional_rendering
info: conditionalRendering : 1
info: VK_EXT_depth_clip_enable
info: depthClipEnable : 1
info: VK_EXT_host_query_reset
info: hostQueryReset : 1
info: VK_EXT_memory_priority
info: memoryPriority : 0
info: VK_EXT_shader_demote_to_helper_invocation
info: shaderDemoteToHelperInvocation : 1
info: VK_EXT_transform_feedback
info: transformFeedback : 1
info: geometryStreams : 1
info: VK_EXT_vertex_attribute_divisor
info: vertexAttributeInstanceRateDivisor : 1
info: vertexAttributeInstanceRateZeroDivisor : 1
info: Queue families:
info: Graphics : 0
info: Transfer : 1
info: DXVK: Read 43 valid state cache entries
info: DXVK: Using 5 compiler threads
info: DXGI: NvAPI workaround enabled, reporting AMD GPU
info: Adapter LUID 0: 0:9c2
info: DXGI: NvAPI workaround enabled, reporting AMD GPU
err: D3D11DXGIResource::GetSharedHandle: Stub
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: 9d8e1289-d7b3-465f-8126-250e349af85d
info: Presenter: Actual swap chain properties:
info: Format: VK_FORMAT_B8G8R8A8_UNORM
info: Present mode: VK_PRESENT_MODE_IMMEDIATE_KHR
info: Buffer size: 104x1
info: Image count: 2
info: Exclusive FS: 2
warn: DXGI: MakeWindowAssociation: Ignoring flags
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: 9d8e1289-d7b3-465f-8126-250e349af85d
err: D3D11DXGIResource::GetSharedHandle: Stub
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: 9d8e1289-d7b3-465f-8126-250e349af85d
info: Presenter: Actual swap chain properties:
info: Format: VK_FORMAT_B8G8R8A8_UNORM
info: Present mode: VK_PRESENT_MODE_IMMEDIATE_KHR
info: Buffer size: 1200x750
info: Image count: 2
info: Exclusive FS: 2
warn: DXGI: MakeWindowAssociation: Ignoring flags
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: 9d8e1289-d7b3-465f-8126-250e349af85d
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
info: Presenter: Actual swap chain properties:
info: Format: VK_FORMAT_B8G8R8A8_UNORM
info: Present mode: VK_PRESENT_MODE_FIFO_KHR
info: Buffer size: 1200x750
info: Image count: 3
info: Exclusive FS: 2
[0211/004425.805:ERROR:network_change_notifier_win.cc(156)] WSALookupServiceBegin failed with: 0
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
warn: D3D11Texture2D::QueryInterface: Unknown interface query
warn: f8fb5c27-c6b3-4f75-a4c8-439af2ef564c
INTEL-MESA: warning: Ivy Bridge Vulkan support is incomplete
INTEL-MESA: warning: Ivy Bridge Vulkan support is incomplete
INTEL-MESA: warning: Ivy Bridge Vulkan support is incomplete
INTEL-MESA: warning: Ivy Bridge Vulkan support is incomplete
[0211/004433.958:ERROR:browser_process_sub_thread.cc(221)] Waited 7 ms for network service
Waiting on children
Waiting on children
Waiting on children
Unhandled Exception:
System.IO.FileNotFoundException: Could not load file or assembly 'System.Device, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' or one of its dependencies.
File name: 'System.Device, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'
at (wrapper native-to-managed) <Module>.GetReady()
2020-02-11 00:44:46,221: Unable to read stat for process 10070
2020-02-11 00:44:46,222: Unable to read stat for process 10070
All children gone
Exit with returncode 0
Pictures about "Hearthstone keeps crashing on Lutris on Ubuntu"
How to Install #Hearthstone on #Linux
Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
Images: Pavel Danilyuk, Jess Loiterton, Jess Loiterton, Jess Loiterton