Why can't I connect to Pokemon Go via mobile data?
It connects to Pokemon Go via wi-fi perfectly fine, but when I try and connect to Pokemon Go via 3G it just gets stuck at the first bar on the loading screen with the eventual pop up saying "Failed to get player information from the server." My 3G connection works perfectly fine with every other app I have, and has been easily able to stream HD videos so I can't see connectivity with 3G being an issue.
It makes even less sense as once connected via wi-fi, the game easily continues to operate via mobile data once I leave the house. However once the app crashes (which it usually does after 15-30 minutes) I try to reload it on mobile data and it gets stuck on the loading screen. If I can find a local free wi-fi spot nearby I can re-connect easily, and then move back onto mobile data.
I've tried removing and reinstalling Pokemon Go and that didn't work. I also reset all my app preferences on my phone and that didn't work.
Not sure if this helps, my phone is a Huawei P8, Android version 5.0.1. I signed up to Pokemon Go using my Google account.
Best Answer
I had the same problem. The way I solved it was to go into my google account settings and allow for less secure apps to access my google account.
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Why is Pokémon GO not working with data?
Refresh your Game Data Go to the Settings menu, select Advanced Settings, and tap Refresh Game Data. Refreshing your game data can resolve a variety of gameplay issues you may be experiencing. Note: Refreshing your game data may untoggle Adventure Sync.Why does it say unable to connect to Pokémon GO?
If you receive an error message when attempting to link a login provider to your account, it is often because that account is already linked to another Pok\xe9mon GO account.Liz Phair - Why Can't I? (Official Video)
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