Steam: Can a game recieved as a gift, be sent back after a short play
I purchased "Don't Starve Together" on Steam (which gives you 2 copies by default), I sent one to a friend as a gift who installed and played it for a short time ( < 2 hours). They decided that they didn't like the game and don't want to play anymore.
Can they now reject the gift, so that I have that copy again to send to somebody else? If so, how can they do this?
Best Answer
I think it should be possible if your friend asks for a refund, and then you ask for one as well. It's explained in this article on Steam support: https://support.steampowered.com/kb_article.php?ref=6643-QEUV-0459
- The gift recipient should go to help.steampowered.com and log in with their Steam Account.
- Once logged in, click on "Games, Software, etc.".
- Find and click on the gift in the provided list.
- Click the problem that is occurring with the product.
- Next, click "I'd like to request a refund".
- Finish the request by clicking the box to remove the gift from your account and allow the original purchaser to request a refund.
- If the gift recipient has not initiated the gift refund process, you will see the following when attempting to request a refund.
Once the refund is done, you can request your own refund and then repurchase the game to gift to someone else.
Note: it is possible that this doesn't work with this particular game bundle because you probably played together and thus together have more than 2 hours playtime. Still, I'd recommend putting in the refund request.
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Can you return a Steam gift after playing it?
The general Steam rules for refunds are that you can only refund a game within 14 days of the purchase if you have played it for less than two hours. The same goes for gifted games, but in that case, the person who received them must initiate the refund process.What happens if you return a gifted Steam game?
Unredeemed gifts may be refunded within the standard 14-day/two-hour refund period. Redeemed gifts may be refunded under the same conditions if the gift recipient initiates the refund. Funds used to purchase the gift will be returned to the original purchaser.Can you gift the same game twice on Steam?
You can only ever buy for one user in a single transaction. There is no way to mix personal purchases and gifts or buy gifts for multiple users in one cart. Buy gift for Friend, then buy your copy afterwards.How to Gift Games on Steam (EXAMPLE INCLUDED)
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