SONY Gold 7.1 Headset won't work after trying to upload sound
UPDATE: RESOLVED
I had to reset the headphones and pair them up with the USB bluetooth stick again. This is a very easy and quick process to do. Still I do not know if uploading sound modes for various games will work out in the end. The instructions on how to reset the headphones can be found here
I recently got the Sony Gold 7.1 headset and it used to work perfectly. I downloaded the Headset Companion App and tried to upload Far Cry 4 sound mode. After that the Headset would not make any sound (it would not output sound). I tried to reset it to the factory modes through the Headset Companion App and nothing. It won't work nor with PS4 or my computer wirelessly.
What can I possibly do?
By the way, the headphones work with cable so the problem is obviously in the wireless connection.
Best Answer
Go to setting and in devices select audio devices and turn your sound from the headset to all audio instead of just chat audio
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Why is my PlayStation gold headset not working?
If the headset does not respond when you try to operate it, reset it by doing the following: 1 Connect the wireless adaptor to a PS4\u2122 system or other powered USB port. the reset button in the wireless adaptor, and push in for at least one second. 3 On the headset, hold down the MUTE button and the VSS button.How do I reset my Sony Gold headset?
Reset your PlayStation wireless headset On the headset, hold down the CHAT button and the VOLUME+ button. While still holding down the CHAT button and the VOLUME+ button, slide the headset's power switch on. If the reset is successful, the headset and adaptor will connect.Why is my PS4 wireless headset not working?
Then unplug it and plug it back in. Turn the controller off and back on, and then do it again. If it's a wireless headset, turn it off and turn it back on. Finally, reset your PS4, resync the headset, and do it again.Why is my PS4 gold headset mic not working?
Solution 2: Check PS4 settings to fix mic not working issues Step 1 - Go to the PS4 Settings > Devices > Audio Devices. Step 2 - Click Input Device and select Headset Connected to Controller. Step 3 - Click Output Device and select Headset Connected to Controller.New Gold Wireless Headset - Launch Video | PS4, PS VR
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