"Could not connect to the TV. Please make sure that you are using the AC adapter supplied with this console."

"Could not connect to the TV. Please make sure that you are using the AC adapter supplied with this console." -  Iphone 6 on Gray Textile

My friend left the adapter for her Nintendo Switch at a friend's house. She is still able to charge the console and play it in handheld mode. Yet, she is unable to connect it to her T.V.. It seems that, being that she can successfully charge her switch, she -should- be able to connect it to her T.V. given the HDMI cable provided by Nintendo. Why can't she connect it to her T.V.?



Best Answer

Because charging mode requires 5V/1.5A, and dock mode requires 15V/2.6A. Most USB-C chargers, including Apple's Macbook Pro Chargers, may be powerful enough to supply enough watts, but doesn't meet the dual voltage requirements. Nintendo is not following USB-C spec anyway so have to spend $15 or so on an adapter that is specifically made for this purpose.




Pictures about ""Could not connect to the TV. Please make sure that you are using the AC adapter supplied with this console.""

"Could not connect to the TV. Please make sure that you are using the AC adapter supplied with this console." - Person Holding Silver Iphone 6
"Could not connect to the TV. Please make sure that you are using the AC adapter supplied with this console." - Crop anonymous male sitting on stone bench with modern netbook and portable contemporary USB adapter
"Could not connect to the TV. Please make sure that you are using the AC adapter supplied with this console." - Young African American man surfing internet on mobile phone sitting on sofa together with daughter watching TV



Why does my Switch say could not connect to the TV?

Set your TV to the correct input In order to see the Switch's video output on your TV, you need to make sure the TV input is set to the correct HDMI input. Yeah, it may be seem obvious, but mistakes happen. Simply double-check that the TV input setting matches the HDMI port you plugged the Switch dock into.

How do I reset my Nintendo Switch AC adapter?

power adapter that came with your Switch (and Nintendo highly recommends you do so), you can reset the charger by removing it from its outlet, and from the Nintendo Switch, for about 30 seconds. Now plug it back into its outlet and the Switch, and see if it charges.

Why is my Switch not connecting to the dock?

Unplug the HDMI cable from Switch Dock and also the power cable. Now you have to wait for 30-40 seconds. During that time, try power cycling your television and Nintendo Switch as well. After the time has elapsed, plug everything back in and power them up.

How do I get my Nintendo Switch to play on my TV?

Complete these steps
  • Open the back cover of the Nintendo Switch Dock. ...
  • Connect the USB plug from the Nintendo Switch AC adapter (model No. ...
  • Connect one end of the HDMI cable into the bottom terminal of the dock labeled "HDMI OUT," then connect the other end into an HDMI port on your television or monitor.





  • Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

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